So you wanna say thanks?

We're thrilled.

Our team works incredibly hard to provide an impeccable service and it's heart-warming when a customer takes the time to share their positive experiences with us. Sadly more often than not it's the vast minority who shout louder when things go wrong. Which we understand. We know how much our products mean to our customers because we know well how much it means to us to "deliver Christmas". 


Do feel free to send your feedback to the team@pinesandneedles.com. And if you're feeling generous and have a moment to spare over the next few days, we'd absolutely LOVE IT if you could post a public review of our services, wherever you fancy. If someone went above and beyond to make your experience great do mention them by name.
Your feedback keeps us going. It pushes us to be better. And it enables us to come back stronger year after year. 

Thank us? No, thank YOU.

Feedback and Knowledge Base